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Contact me within: 3 days of delivery Ship items back within: 7 days of delivery
The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Items on sale Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Questions about your order? Please contact me.
Each order is carefully packed and shipped. We ship USPS and offer free USPS ground shipping. You may choose a different shipping method at checkout. Delivery confirmation is included in the shipping price and insurance ( Priority Mail includes $50 worth of insurance) is available upon request for an additional charge.
Once the package leaves our hands and is accepted at the shipping carrier, it is – quite literally – out of our hands.
For the rare instances where a package is returned to us as undeliverable, forwarding order expiration, or any other potential issues, we will let you know immediately. We will provide the options to repay shipping and have it sent out again